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Senior Manager, Information Technology

Customer.io
Location
Americas Remote
Posted
25 days ago
Department
Business Operations
Salary
$158,000 - $180,000
What they actually want (must-haves)
  • 7+ years of experience in IT
  • Experience leading or mentoring others in a team environment
  • Strong player-coach mindset
  • Experience working in high-growth or startup environments
  • Solid understanding of modern IT systems and tooling (e.g., IDP, MDM, EDR, VPN, DLP)
  • Experience supporting or partnering on compliance and security frameworks (e.g., SOC 2, ISO 27001)
What the job really is

The Senior Manager of Information Technology will lead and scale internal technology operations, overseeing IT infrastructure and managing a small team. This hands-on role involves collaborating with various stakeholders to enhance IT processes, security, and employee experience while ensuring a reliable tech environment for a distributed team.

Benefits
  • Salary range of $158,000 - $180,000 USD depending on experience
  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
  • 16 weeks paid parental leave
  • Unlimited PTO
  • Stipends for remote work and wellness
  • Professional development budget
Things to weigh
  • Role requires both leadership and hands-on execution
  • Focus on compliance and security frameworks may imply a structured environment
  • Position involves working with a small team, which may limit upward mobility
Job score4/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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