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← Custom Computer Specialists

Deskside Support Technician

Custom Computer Specialists
Location
Bronx, NY
Posted
24 days ago
Department
Onsite Services
Salary
$44,000-$52,000
What they actually want (must-haves)
  • A+ certification
  • 2 years’ experience in hardware and software support
  • Excellent customer service skills
  • Excellent verbal and written communication skills
  • Ability to work independently and as part of a team
  • Strong knowledge of Windows operating systems
What the job really is

The Deskside Support Technician at CCS is responsible for providing first and second level support for help desk calls and desk-side support in a higher-educational environment. Daily tasks include handling support requests, configuring and deploying Windows and Apple hardware and software, and assisting with standard applications like MS Office 365 and antivirus programs.

Benefits
  • Competitive salaries
  • Comprehensive benefits including medical and dental plans
  • Company paid vision and short and long term disability plans
  • Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
  • 401K with employer match
  • Tuition reimbursement
Things to weigh
  • Salary range is provided but may vary based on experience
  • Role involves support in a higher-educational environment which may have unique challenges
  • Emphasis on customer service skills suggests a high interaction role with users
Job score4.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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