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Learning & Development Lead, Risk Ops

Current
Location
New York, NY
Posted
2 months ago
Department
Risk
Salary
$95,000 - $130,000
What they actually want (must-haves)
  • 4+ years of experience in training, instructional design, or operations training
  • Direct experience designing programs for disputes, fraud, or financial risk operations
  • Strong understanding of consumer financial regulations including Reg E, Reg Z, and CFPB guidelines
  • Experience assessing, improving, and scaling training programs in fast-moving operational environments
  • Experience designing and delivering multi-format training content
  • Ability to work across BPO and internal teams
Nice to have
  • Experience in consumer fintech, neobanking, or payments at a high-growth startup
  • Familiarity with learning management systems such as Lessonly, Workramp, or TalentLMS
  • Experience designing training programs for BPO or outsourced operations teams
What the job really is

The Training Lead for Risk Operations at Current will be responsible for developing and managing training standards and curriculum for the disputes team, ensuring compliance with regulatory requirements. This role involves creating training content, overseeing training delivery for both internal teams and BPO partners, and utilizing performance data to continuously improve training effectiveness. The position requires collaboration with various departments to ensure training aligns with operational standards and regulatory guidelines.

Benefits
  • Competitive salary
  • Meaningful equity in the form of stock options
  • 401(k) plan
  • Discretionary performance bonus program
  • Biannual performance reviews
  • Medical, Dental and Vision premiums covered at 100% for you and your dependents
Things to weigh
  • No specific mention of remote work options
  • The role requires managing training across both internal and outsourced teams, which may involve challenges in alignment and consistency
  • The salary range is broad, and compensation is determined based on experience and qualifications during the interview process
Job score4/5
Benefits5/5
Freshness1/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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