Manager of Enterprise AI Success.

As the Manager of Enterprise Customer Success at Cresta, you will lead a team of AI Success Managers to enhance customer experiences and drive measurable business outcomes through AI capabilities. Your role involves coaching your team, developing strategic customer relationships, and ensuring effective adoption of Cresta's AI platform across complex enterprise accounts. You will collaborate with various departments to optimize customer retention and expansion while establishing operational excellence and championing customer insights within the organization.

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced

• Base salary range is broad ($180,000–$245,000), with actual salaries dependent on candidate-specific factors.
• Role involves managing multiple complex enterprise accounts, which may require significant prioritization and operational discipline.
• Position requires travel and working across time zones, which could impact work-life balance.