HHiring Reality
← Cresta

Engagement Manager (Professional Services Sales)

Cresta
Location
United States (Remote)
Posted
27 days ago
Department
Customer Success
What they actually want (must-haves)
  • 4–10 years in professional services
  • 2+ years scoping and selling services engagements
  • Track record of driving services attach and bookings
  • Technical fluency to scope complex deployments
  • Comfortable pricing and defending services value directly with enterprise customers
Nice to have
  • Conversational AI / contact-center AI experience
  • Deal desk or commercial-contracting exposure
What the job really is

The Engagement Manager at Cresta will be responsible for defining, pricing, and selling professional services related to the company's AI platform and AI Agent product. This role involves managing the entire Statement of Work (SOW) process, scoping AI deployments, and collaborating with various teams to streamline service offerings and drive revenue growth. As a founding member of this function, the Engagement Manager will have the opportunity to build scalable processes and templates.

Benefits
  • Comprehensive medical, dental, and vision coverage
  • Paid parental leave for all new parents
  • Remote work setup budget
  • Monthly wellness and communication stipend
  • 20 days of vacation time
  • Competitive, location-based pay
Things to weigh
  • No specific salary figures provided
  • Role involves building processes from the ground up, which may require significant initiative and adaptability
  • Experience in conversational AI is strongly preferred but not mandatory
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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