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Conversational Designer, APAC

Cresta
Location
Australia (Remote)
Posted
1 month ago
Department
Customer Success
What they actually want (must-haves)
  • Strong written and verbal communication skills
  • Demonstrated project management experience
  • Proven ability to independently own deliverables and timelines
  • 2+ years of experience in conversational design or related fields
  • Experience presenting complex solutions to enterprise customer stakeholders
  • Experience working directly with enterprise customers in implementation or delivery roles
Nice to have
  • Experience operating in global or international customer environments
  • Fluency in a second language
  • Background in Linguistics
  • Experience with prompt engineering
  • Experience with Dialogflow CX
What the job really is

As a Founding Conversational Designer for APAC at Cresta, you will lead the design and deployment of conversational AI solutions that enhance customer interactions. Your role involves managing AI delivery projects from discovery to optimization, collaborating with cross-functional teams, and serving as a trusted advisor to customers. You will also help establish best practices for conversational design and empower customers to utilize Cresta's self-service platform for their own AI models.

Benefits
  • Comprehensive medical, dental, and vision coverage
  • Paid parental leave for all new parents
  • Remote work setup budget
  • Monthly wellness and communication stipend
  • 20 days of vacation time
  • Competitive, location-based pay including Base + Bonus + Equity
Things to weigh
  • No specific salary figures listed
  • Role involves significant customer-facing responsibilities
  • Position is remote but focused on the APAC region, which may require flexibility in hours
Job score3.2/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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