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← CP Group

Tenant Experience Coordinator

CP Group
Location
Miami
Posted
12 days ago
Department
Tenant Services
What they actually want (must-haves)
  • Minimum of 3-5 years of professional experience in a customer-facing role
  • Real estate background, with experience in commercial property environments
  • Ability to work independently, taking ownership over projects
  • Impeccable time management and prioritization skills
  • Strong overall computer skills
  • Skilled communicator with great interpersonal skills and the ability to build and manage relationships
Nice to have
  • Hospitality experience strongly preferred, with a demonstrated commitment to high-touch service and relationship management
  • Prior experience as a Leasing Administrator and/or Sales Associate
  • Proficient in Social Media, Mailchimp, Canva and PowerPoint
  • Social Media Experience: Facebook and Instagram business accounts
What the job really is

The Tenant Experience Coordinator at CP Group will act as the primary liaison between tenants and the property management team, focusing on enhancing tenant satisfaction through communication, event planning, and community engagement. Responsibilities include managing tenant information, organizing events, distributing marketing materials, and supporting health and wellness initiatives. The role requires strong interpersonal skills and a commitment to high-touch service in a commercial real estate environment.

Benefits
  • Unlimited vacation, summer Fridays, and 9 company holidays
  • Company-paid life and disability insurance
  • Company-subsidized medical, dental, and vision insurance
  • Voluntary insurance including supplemental life insurance, pet insurance, critical illness, accident, hospital, legal, and cancer insurance
  • 401(k) with company match
Things to weigh
  • No salary listed
  • Role involves significant customer interaction and relationship management
  • Experience in hospitality is preferred, indicating a focus on service quality
Job score3.2/5
Benefits3/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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