HHiring Reality
← Covera Health

Patient Advocacy Specialist- Medmo (Spanish Fluency Required)

Covera Health
Location
United States
Posted
5 days ago
Department
Patient Experience
Salary
$22.00 – $24.00
What they actually want (must-haves)
  • 1+ years of experience in a call center, customer support, patient services, community health, or another high-volume customer-facing role
  • Spanish fluency (written and spoken)
  • Strong communication and relationship-building skills
  • A proactive, self-motivated approach
  • Good judgment and the ability to remain calm and solutions-oriented
  • Exceptional organizational skills
Nice to have
  • Experience in healthcare, patient services, community health, value-based care, or a related field
  • Experience working with Medicaid reimbursement
  • A college degree or equivalent combination of education and relevant experience
What the job really is

As a Patient Advocacy Specialist on the Medmo team, you will assist Medicaid members in accessing necessary health and social resources. Your role involves engaging with members to understand their needs, making referrals to community organizations, and ensuring they receive the support required for better health outcomes. This position requires strong communication skills and a proactive approach to problem-solving in a fast-paced, collaborative environment.

Benefits
  • Comprehensive medical plans
  • Vision & Dental
  • Paid Time Off (PTO) Policy
  • Sick days in accordance with your state law
  • 12 weeks of paid parental leave
  • 12 Fixed Holidays (company closed)
Things to weigh
  • Spanish fluency is a strict requirement
  • Role involves high-volume customer interactions
  • Onsite training in New York is mandatory
  • Remote work with no travel required beyond initial training
Job score4.6/5
Benefits5/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency5/5

Applying to Covera Health?

See how your résumé matches this role — and tailor it from what actually gets interviews.