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← Cottingham & Butler

Contractor Service Coordinator

Cottingham & Butler
Location
Dubuque, Iowa, United States
Posted
1 month ago
Department
Risk Service
What they actually want (must-haves)
  • Strong verbal and written communication skills
  • Ability to prioritize tasks and stay organized in a fast-paced environment
  • Strong analytical, problem-solving, and teamwork skills
Nice to have
  • Experience in the transportation industry
  • Experience in commercial/personal lines insurance
  • Excellent customer service or client support experience
  • Ability to learn new processes, products, and industry knowledge quickly
What the job really is

As a Contractor Service Coordinator, you will support independent drivers by processing applications, policy updates, and payments related to their insurance coverage. Your role involves communicating with customers and business partners to ensure accurate coverage information and providing exceptional customer service through inbound calls. The position requires strong organizational skills and a customer-focused attitude in a fast-paced environment.

Benefits
  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/Defined Contribution (1-year waiting period)
  • PTO/Paid Holidays
  • Company-paid ST and LT Disability
Things to weigh
  • No salary listed
  • Fast-paced environment may require quick adaptation to new processes
Job score3.2/5
Benefits5/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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