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← Cook Systems

Manager, CRM Technology

Cook Systems
Location
Tallahassee, Orlando, Jacksonville, Miami and Tampa
Posted
1 month ago
Department
Consulting
What they actually want (must-haves)
  • Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or a related field, or equivalent work experience
  • Minimum of 7 years of IT work experience, including management of data warehousing, decision support systems, or marketing support information systems
  • Strong project management skills in planning and monitoring projects in a cross-functional environment
  • Thorough understanding of data architectural development methodology, process and data modeling, and CRM solutions
  • Working knowledge of database marketing methodologies and processes, including channel and segment marketing, direct marketing, and online marketing
What the job really is

The Manager of CRM Technology will lead a team responsible for analyzing business requirements and managing CRM technology programs to improve customer satisfaction and loyalty. This role involves collaborating with various business units to develop CRM strategies, overseeing the integration of CRM technologies, and ensuring alignment with enterprise needs. Additionally, the manager will mentor staff and report on CRM initiatives to senior management.

Benefits
  • Medical coverage through Blue Cross Blue Shield, with two plan options
  • Dental and vision coverage
  • Life, critical illness, and accident insurance through Unum
  • Flexible Spending Account and Dependent Care FSA options through Navia
  • Health Gap Insurance through Sun Life
  • 401(k) retirement plan through The Standard, with eligibility after six months
Things to weigh
  • Role involves managing a team, which may require strong leadership skills and experience in mentoring
  • Position requires collaboration with multiple business units, indicating a need for strong communication skills
  • No remote work mentioned; position appears to be onsite only
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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