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← Convene Hospitality Group

AV Operations Specialist

Convene Hospitality Group
Location
Boston, MA
Posted
23 days ago
Department
Audio Visual
What they actually want (must-haves)
  • High school diploma/GED required; Bachelor’s Degree preferred
  • 3+ years’ experience in supporting AV and IT equipment and computer software systems
  • Demonstrate knowledge of audiovisual equipment including analog/digital audio mixers, wireless microphone systems, seamless video switchers, and projectors/displays
  • Possess a basic understanding of Crestron and other central control systems
  • Basic knowledge of data networking principles, architecture, and applications
  • Experience in the basic installation, configuration, operation and administration of operating systems, applications and hardware for Macs, PCs, LANs, servers
Nice to have
  • Customer service or hospitality experience preferred
  • Familiarity with Biamp Server/Forte systems
  • Knowledge of Lighting Maps, lighting concepts, and lighting best practices, familiarity with rigging
  • Wi-Fi troubleshooting, connecting hardline internet, Knowledge of DHCP/Static IP addressing
  • Familiarity with virtual meeting and event platform functions as well as livestreaming technologies including cameras, encoders, and lighting
What the job really is

The AV Operations Specialist at Convene will support AV operations at the Convene Aries Club, ensuring seamless technology delivery for meetings and events. Daily tasks include troubleshooting AV equipment, providing customer service, coordinating with property teams, and maintaining positive client relationships. The role requires collaboration with various teams to enhance the overall experience for members and guests.

Benefits
  • Day-one health coverage for you and your family
  • 24/7 virtual care
  • Emotional well-being support
  • Fertility & family planning benefits
  • Generous PTO
  • Birthday off
Things to weigh
  • Flexible, long, and weekend hours sometimes required
  • Role may involve a significant amount of physical activity
  • Salary range provided is based on national data and may vary by location
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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