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← Connecteam

Expansion SDR (XDR)

Connecteam
Location
Melbourne, Victoria, Australia
Posted
26 days ago
Department
Customer Success
What they actually want (must-haves)
  • 1–2 years of experience in a client-facing role (SDR experience is a plus, not required)
  • Comfortable working AUS business hours: Monday–Friday, hybrid (3-4 days a week in office)
Nice to have
  • Strong technical aptitude and the willingness to dive deep into the product
  • Strong verbal and written communication, with the ability to clearly explain value propositions and tailor messaging to different customer personas
  • A self-starter who thrives in a fast-paced, target-driven startup environment
  • Resilience and adaptability when faced with challenges or rejection
  • Hunger for success, high energy, and an intelligent, positive, proactive attitude
What the job really is

As an Expansion SDR (XDR) at Connecteam, you will focus on engaging with existing customers to identify upsell opportunities and ensure they maximize the value of the platform. Your role involves booking demos for Account Managers, managing prospecting activities in HubSpot CRM, and collaborating with the Account Management team to enhance lead quality and insights. You will also experiment with outreach strategies to drive more opportunities within a defined target audience.

Benefits
  • Opportunities for nurturing and training to enhance skills
  • Supportive and encouraging work environment
  • Social events like weekly happy hours and holiday parties
Things to weigh
  • This role focuses on existing customers rather than cold outreach, which may limit exposure to new client acquisition strategies.
  • The job requires a hybrid work model, which may not suit everyone.
Job score2.8/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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