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← Collibra

Technical Account Engineer

Collibra
Location
Brussels, Belgium
Posted
27 days ago
Department
Engineering
What they actually want (must-haves)
  • 5+ years of experience in a technical support, technical account management, customer engineering, or solutions engineering role within an enterprise SaaS environment
  • Deep hands-on technical skills including Java, REST API, SSO, LDAP, Kubernetes, VM environments, SQL, and SSL
  • Experience with root cause analysis, systematic debugging, and integration architecture
  • Broad knowledge of data governance, data catalog, data quality, or data management platforms
  • A track record of managing complex technical relationships with enterprise customers across multiple stakeholders and teams
  • Demonstrated proficiency in leveraging AI tools (e.g., Claude, Gemini, ChatGPT, Copilot) to solve real-world business challenges, drive measurable outcomes, or streamline workflows
What the job really is

As a Technical Account Engineer at Collibra, you will serve as the primary technical contact for a portfolio of Premium accounts, managing the support experience end-to-end. Your role involves proactive risk management, technical advisory, and collaboration with engineering and product teams to ensure customer satisfaction and stability. You will also conduct knowledge share sessions and support reviews, while identifying upsell opportunities and addressing customer needs.

Benefits
  • Flexible benefits program to support diverse needs and life goals
  • Competitive compensation
  • Health coverage
  • Time off
Things to weigh
  • This position is not eligible for visa sponsorship
  • The role requires a hybrid work model, with at least two days in the office each week
  • The responsibilities include a high level of technical expertise and proactive risk management, which may be demanding
Job score3/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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