HHiring Reality
← Collibra

Technical Account Engineer

Collibra
Location
Remote, Australia
Posted
27 days ago
Department
Engineering
What they actually want (must-haves)
  • 5+ years of experience in a technical support, technical account management, customer engineering, or solutions engineering role within an enterprise SaaS environment
  • Deep hands-on technical skills including Java, REST API, SSO, LDAP, Kubernetes, VM environments, SQL, and SSL
  • Experience with root cause analysis, systematic debugging, and integration architecture
  • Broad knowledge of data governance, data catalog, data quality, or data management platforms
  • A track record of managing complex technical relationships with enterprise customers across multiple stakeholders and teams
  • Demonstrated proficiency in leveraging AI tools (e.g., Claude, Gemini, ChatGPT, Copilot) to solve real-world business challenges, drive measurable outcomes, or streamline workflows
What the job really is

As a Technical Account Engineer at Collibra, you will serve as the primary technical contact for a portfolio of Premium accounts, managing the support experience from start to finish. Your role involves proactive risk management, technical advising, and collaboration with engineering and product teams to ensure customer satisfaction and stability. You will also conduct knowledge sharing sessions and support reviews to drive long-term value for customers.

Benefits
  • Flexible benefits program to support diverse needs and life goals
  • Competitive compensation
  • Health coverage
  • Time off
Things to weigh
  • This position is not eligible for visa sponsorship
  • Role requires effective communication with various technical stakeholders, which may be challenging for some candidates
  • Expectations for proactive risk management and ownership of systemic issues may require a high level of accountability
Job score3/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

Applying to Collibra?

See how your résumé matches this role — and tailor it from what actually gets interviews.

Calculate resume scoreGenerate resume to apply
Job Link →