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← Coalition, Inc.

Underwriting Associate, Australia

Coalition, Inc.
Location
Any Location, Australia
Posted
25 days ago
Department
Customer Success
What they actually want (must-haves)
  • Prior experience in a customer support or customer service role and/or a strong desire to learn
  • Excellent interpersonal and communication skills, both written and verbal
  • Resourceful and enthusiastic, with a desire to operate in a start-up environment
  • An incredibly positive attitude
  • Aspiration to develop a career in the insurance industry
Nice to have
  • Experience with Zendesk
  • Prior insurance experience
What the job really is

The Underwriting Associate at Coalition will provide top-tier customer support to insurance brokers and policyholders in Australia, facilitating the underwriting process and educating clients about the company's cyber insurance offerings. Daily tasks include answering inquiries via email and live chat, performing administrative functions, and collaborating with various teams to enhance customer experience. The role is ideal for individuals eager to grow their careers in the insurance industry while working in a dynamic, startup-like environment.

Benefits
  • 100% of your private health insurance premiums on the approved health plan cover for you and your dependents
  • 20+ paid holidays
  • 12% employer pension contribution
  • Annual home office stipend
  • Headspace and Wellhub Global Digital Plan
  • Competitive compensation and opportunity for advancement
Things to weigh
  • No salary listed
  • Role involves customer service in a rapidly growing business, which may require adaptability
  • Experience with insurance is preferred but not mandatory
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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