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Provider Success Manager - Birmingham, Alabama

Clover Health
Location
Alabama, United States
Posted
20 days ago
Department
Sales & Customer Success
What they actually want (must-haves)
  • 5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting
  • Proven ability to build collaborative relationships with clinicians and staff
  • Deep understanding of primary care and/or ambulatory care workflows
  • Knowledge of EHRs in a Primary Care setting, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements
  • Strong project management skills
  • Willingness to travel up to 75% of the time
Nice to have
  • Understanding of value based care models, population health or quality improvement
  • Implementing value based care tools and technology products in primary care
  • Understanding of Medicare insurance, wellness visits, accurate coding, Stars, HEDIS
What the job really is

The Provider Success Manager at Counterpart Health will focus on establishing and managing relationships with healthcare providers to drive the adoption and success of the Counterpart Assistant platform. This role involves supporting provider onboarding, optimizing their use of the platform, analyzing performance metrics, and collaborating with internal teams to enhance offerings based on provider feedback. The position requires significant travel within Birmingham, Alabama to engage with primary care partners.

Benefits
  • Competitive base salary and equity opportunities
  • Performance-based bonus program
  • 401k matching
  • Comprehensive medical, dental, and vision coverage
  • No-Meeting Fridays and monthly company holidays
  • Access to mental health resources
Things to weigh
  • No salary listed in the posting, but a range is provided
  • Role requires significant travel (up to 75%) which may affect work-life balance
  • Focus on provider engagement and relationship management may limit technical skill development
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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