HHiring Reality
← CloudSEK

Technical Account Manager

CloudSEK
Location
Bengaluru, Karnataka, India
Posted
1 month ago
Department
Customer Success
What they actually want (must-haves)
  • 3+ years of experience in the cybersecurity industry in a client-facing role
  • Proven track record of managing renewals and driving upsell/cross-sell for enterprise accounts
  • Experience engaging with senior stakeholders (CXOs, CISOs)
  • Working knowledge of cybersecurity concepts such as threat intelligence and data leak prevention
  • Strong executive communication and presentation skills
  • Analytical mindset for triaging findings and analyzing customer feedback
Nice to have
  • Prior exposure to BFSI or other regulated-sector clients
  • Relevant certifications (e.g., CEH, Security+, CISM)
What the job really is

The Technical Account Manager (TAM) at CloudSEK serves as the primary post-sale contact for assigned accounts, focusing on ensuring clients derive continuous value from the cybersecurity platform. This role involves extensive travel to customer sites, managing relationships with stakeholders, conducting business reviews, providing technical guidance, and driving product adoption while identifying upsell opportunities. The TAM balances customer advocacy with commercial accountability, collaborating with internal teams to enhance product offerings based on client feedback.

Benefits
  • Flexible working hours
  • Unlimited snacks and drinks in the office
  • Opportunities for team bonding activities
Things to weigh
  • Extensive travel requirement (at least 60%)
  • Role involves balancing customer advocacy with commercial outcomes
  • No specific salary mentioned
  • Focus on upselling and renewals may pressure performance
Job score3/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

Applying to CloudSEK?

See how your résumé matches this role — and tailor it from what actually gets interviews.