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Senior Customer Engineer, LATAM - MCR (Santiago, Chile).

Cloudflare
Location
Hybrid
Posted
12 days ago
Department
Solution Engineering
What they actually want (must-haves)
  • Background in a customer-facing technical role like Solutions Engineering or Sales Engineering
  • Expertise in web security, networking (DNS, routing, DDoS mitigation), cloud infrastructure, and enterprise architecture
  • Track record in a quota-carrying or revenue role with knowledge of SaaS metrics and enterprise sales cycles
  • Strong presentation skills to bridge deep tech details with C-suite business strategy
Nice to have
  • Hands-on work with Cloudflare's developer platform and AI tools (Workers AI, AI Gateway, Vectorize)
  • Experience with prompt engineering, LLM orchestration, or RAG architectures
  • Proficiency in Python, JavaScript, or similar languages for custom integration scripts and API connectors
What the job really is

The Senior Customer Engineer at Cloudflare in Santiago, Chile, is responsible for driving the technical go-to-market strategy and maintaining the technical relationship with customers from discovery through adoption and growth. This role involves collaborating with Account Executives, overseeing technical onboarding, conducting product demos, and using AI to automate routine tasks. The position requires a strong technical background and a commercial mindset, as it includes carrying a quota tied to new business and account expansion.

Things to weigh
  • No salary listed
  • Role involves carrying a variable quota tied to new business and account growth
  • Requires strong technical acumen and customer-facing skills
  • Position may require in-person interviews at Cloudflare offices or hubs
Job score2.8/5
Benefits1/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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