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Director, Customer Engineering Engineering

Cloudflare
Location
Hybrid
Posted
13 days ago
Department
Solution Engineering
What they actually want (must-haves)
  • 10+ years of experience in technical go-to-market roles
  • Demonstrated track record of building and managing high-performing teams in SaaS, cloud, or infrastructure companies
  • Experience managing managers and owning revenue targets at scale
  • Proven experience owning and forecasting a large CE or Solutions Engineering revenue number in an enterprise B2B or infrastructure environment
  • Exceptional ability to inspire, coach, and develop senior managers and senior individual contributors
  • Outstanding written and verbal communication skills
Nice to have
  • Direct experience with Cloudflare’s product portfolio
  • Experience leading distributed teams across multiple regions and time zones
  • Proven track record of leading through organizational change
  • Experience as an executive sponsor for Fortune 500 or strategic accounts
  • Track record of building dashboards, playbooks, and scalable processes for technical field organizations
What the job really is

The Director of Customer Engineering at Cloudflare will lead and scale the Customer Engineering organization, overseeing multiple teams and setting strategic directions for technical engagement with enterprise customers. This role involves commercial ownership, operational systems, and cross-functional execution, serving as a bridge between field operations and company strategy. Responsibilities include team development, GTM strategy, executive coaching, and ensuring the CE function operates efficiently with AI support.

Benefits
  • Competitive base salary
  • Variable compensation structure tied to the CE organization’s performance
Things to weigh
  • Role may require travel up to 25–50%
  • No specific salary range provided
  • Position may require access to information protected under U.S. export control laws
Job score2.8/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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