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Senior Customer Engineer, Majors - Southwest

Cloudflare
Location
Distributed
Posted
16 days ago
Department
Solution Engineering
Salary
$234,000.00 - $292,000.00
What they actually want (must-haves)
  • Experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, or Technical Account Management
  • Ability to design and articulate complex enterprise network and security architectures
  • Excellent communication skills to translate technical concepts into business outcomes
  • Proven track record in a quota-carrying or revenue-aligned environment
  • Exceptional presentation and stakeholder management skills
  • Depth in at least four technical areas including Internet fundamentals, security, performance, AI proficiency, coding/scripting, and developer platform fluency
Nice to have
  • Track record of creating and delivering technical enablement resources
  • Experience with LLM orchestration and Retrieval-Augmented Generation architectures
  • Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2
  • Background from hyperscalers, digital natives, or startups
What the job really is

As a Senior Customer Engineer at Cloudflare, you will serve as a trusted technical advisor, guiding enterprise clients through their journey from pre-sales technical validation to onboarding and deployment. You will work closely with Account Executives to ensure customer success, leveraging AI to streamline workflows and focusing on high-value architectural design. Your role will involve technical presentations, customer health monitoring, and driving business outcomes while carrying a variable quota tied to account growth.

Benefits
  • Medical/Rx Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Commuter Spending Accounts
  • Fertility & Family Forming Benefits
Things to weigh
  • No specific salary range mentioned for roles outside California
  • Role involves travel up to 20-50% for customer meetings and events
  • Candidates are expected to have depth in multiple technical areas, which may require ongoing learning and adaptation
Job score4.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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