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Onboarding Coach - NORAM

Third-Party Job Posts
Location
North America
Posted
20 days ago
Department
Onboarding
What they actually want (must-haves)
  • Over 1 year of hospitality experience in roles like Front Desk or Revenue Manager
  • At least 2 years of relevant industry experience in customer-facing roles
  • Strong organizational and proactive skills
  • Exceptional communication with empathy and a customer-focused approach
What the job really is

As an Onboarding Coach at Cloudbeds, you will facilitate the onboarding process for clients in the hospitality sector, ensuring they understand and can effectively use the company's software. Your role involves training clients through various channels, resolving inquiries, and building strong relationships to promote product adoption. You will also collaborate with the Sales team to define success metrics and contribute to training materials while managing multiple client accounts.

Benefits
  • Remote First, Remote Always
  • PTO in accordance with local labor requirements
  • Monthly Wellness Fridays - enjoy an extra-long weekend every month
  • Fully Paid Parental Leave
  • Home office stipend based on country of residency
  • Professional development courses in Cloudbeds University
Things to weigh
  • Salary range only provided for US-based candidates
  • Role involves managing multiple projects or accounts which may require strong multitasking abilities
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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