HHiring Reality
← Clear Street

Associate - Active Trading Support

Clear Street
Location
New York, NY
Posted
18 days ago
Department
Active Trading
What they actually want (must-haves)
  • At least 2 years in fintech or brokerage support
  • Professional trading experience and/or in a trading support function like Operations or Client Services across equities, options, or futures
  • Strong verbal & written communication
  • Calm and composed under emotional pressure
  • Client Service skills, can work to identify and resolve issues
  • Must have active Series 7 & Series 63
Nice to have
  • Experience at a retail trading brokerage
  • Familiarity with retail (active) trading or professional platforms
  • Experience with Pylon or similar support platforms
  • Knowledge of PDT rules, margin mechanics, and order types
What the job really is

The Associate - Active Trading Support role at Clear Street involves providing front-line support for a retail active trading platform, primarily through phone calls and support cases. The position requires managing client onboarding, addressing operational inquiries, and escalating trading issues to specialists, all while maintaining a focus on client service in a fast-paced environment.

Things to weigh
  • Role involves handling high-pressure situations with clients
  • Requires passing the Series 3 exam shortly after joining if not already active
  • Focus on client service may limit technical skill development
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

Applying to Clear Street?

See how your résumé matches this role — and tailor it from what actually gets interviews.

Calculate resume scoreGenerate resume to apply
Job Link →