Operations Manager (SJC)

The Operations Manager at CLEAR will lead the daily operations of a team of Ambassadors at the airport, focusing on security, customer service, and sales. This role involves supporting the General Manager, coaching team members, managing employee relations, and analyzing performance metrics. The position requires spending a significant amount of time in a customer-facing environment and ensuring compliance with CLEAR and TSA policies.

• Competitive compensation structure with base and target bonus
• 3 weeks paid time off (inclusive of vacation & sick time), increasing with time in service and 10 company-paid holidays
• $100 monthly wellness stipend for health and fitness-related expenses
• 401k Retirement Plan with company match
• Comprehensive benefit offerings that include medical, dental, vision, pet, home, and auto insurance, company-paid disability and life insurance
• Family Planning benefits through KindBody

• The role requires a significant amount of time spent in a customer-facing environment, which may not suit everyone.
• Non-traditional work hours may be challenging for some candidates.