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← CLEAR - Field

Operations Manager (CMH)

CLEAR - Field
Location
Columbus, OH
Posted
13 days ago
Department
Operations
Salary
$65,000 - $75,000
What they actually want (must-haves)
  • At least 3 years of leadership experience in a customer-facing operation (i.e. retail, restaurants, hospitality, rental cars)
  • Excellent interpersonal and communication skills
  • Solid leadership and organizational skills
  • Experience with employee engagement, customer satisfaction, sales, and compliance standards
  • Proficiency in using technology daily
  • Ability to stand/walk for extended periods of time
What the job really is

The Operations Manager at CLEAR will lead daily operations at an airport location, focusing on coaching and developing a team of Ambassadors in security, customer service, and sales. This role involves supporting the General Manager, ensuring compliance with policies, analyzing performance metrics, and fostering relationships with stakeholders while spending significant time in a customer-facing environment.

Benefits
  • Competitive compensation structure with base and target bonus
  • 3 weeks paid time off (inclusive of vacation & sick time), increasing with time in service and 10 company-paid holidays
  • $100 monthly wellness stipend for health and fitness-related expenses
  • 401k Retirement Plan with company match
  • Comprehensive benefit offerings that include medical, dental, vision, pet, home, and auto insurance, company-paid disability and life insurance
  • Family Planning benefits through KindBody
Things to weigh
  • Base salary range is $65,000 - $75,000, which may vary based on factors like location and experience
  • Role requires significant time spent in a customer-facing environment, which may be demanding
  • Non-traditional work schedule may not suit all candidates
Job score4.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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