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← CLEAR - Field

Operations Manager (MSP)

CLEAR - Field
Location
Minneapolis, MN
Posted
1 month ago
Department
Operations
Salary
$72,500-$92,000
What they actually want (must-haves)
  • At least 3 years of leadership experience in a customer-facing operation (i.e. retail, restaurants, hospitality, rental cars)
  • Excellent interpersonal and communication skills
  • Solid leadership and organizational skills
  • Experience with employee engagement, customer satisfaction, sales, and adhering to compliance standards
  • Proficiency in using technology daily in your work
  • Ability to stand/walk for extended periods of time
What the job really is

The Operations Manager at CLEAR will lead daily operations at an airport station, focusing on managing a team of Ambassadors who handle security, customer service, and sales. This role involves coaching and mentoring staff, ensuring compliance with policies, and analyzing performance metrics to enhance team effectiveness while spending a significant amount of time in a customer-facing environment.

Benefits
  • Competitive compensation structure with base and target bonus
  • 3 weeks paid time off (inclusive of vacation & sick time), increasing with time in service and 10 company-paid holidays
  • $100 monthly wellness stipend for health and fitness-related expenses
  • 401k Retirement Plan with company match
  • Comprehensive benefit offerings that include medical, dental, vision, pet, home, and auto insurance, company-paid disability and life insurance
  • Family Planning benefits through KindBody
Things to weigh
  • Base salary range is provided, but actual compensation may vary based on multiple factors.
  • Role requires a significant amount of time spent in a customer-facing environment, which may not suit everyone.
  • Non-traditional work hours may impact work-life balance.
Job score4.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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