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← Chowbus

POS Support Specialist _Toronto

Chowbus
Location
Toronto
Posted
20 days ago
Department
POS
What they actually want (must-haves)
  • 1–3+ years of hands on experience in customer, product, or technical support (SaaS experience preferred)
  • Strong troubleshooting skills and proficiency with CRM tools like Salesforce
  • Exceptional communication skills, with a friendly and professional tone
  • Fluent in Chinese and English required
What the job really is

The POS Support Specialist at Chowbus will focus on providing support for POS retail needs, including phone support for application and software issues, hardware installation, and troubleshooting. The role involves guiding merchants through onboarding, monitoring client health, resolving technical inquiries, and collaborating with internal teams to enhance customer experience.

Benefits
  • A fair compensation package
  • Company holidays
  • Flexible Paid Time Off (PTO)
  • Monthly Stipend
Things to weigh
  • Salary range is CAD$60,000-CAD$70,000
  • Role may require occasional travel to client sites for troubleshooting
Job score2.6/5
Benefits2/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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