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← Chime Financial, Inc

Director, Lifecycle Marketing Operations

Chime Financial, Inc
Location
San Francisco, CA, USA
Posted
19 days ago
Department
Growth Marketing
What they actually want (must-haves)
  • 8+ years in marketing or CRM operations, lifecycle execution, or martech
  • 3+ years leading teams
  • Deep expertise with engagement and CRM platforms (Braze or similar)
  • Strong track record in governance and compliance standards
  • Experience building toward automation
  • Deep channel health and deliverability expertise
Nice to have
  • Experience standing up or scaling an automation or agent layer
  • Fintech or regulated-industry experience
  • Experience in a business with millions of sends per week
What the job really is

The Director of Lifecycle Marketing Operations at Chime will oversee the operational engine for member communications, focusing on campaign execution, channel health, and automation. This leadership role involves managing a team, setting operational strategies, and ensuring high-quality messaging across various channels. The director will also drive automation initiatives and maintain governance standards for compliance and deliverability.

Benefits
  • Base salary starting at $211,000 up to $275,000
  • Bonus eligibility
  • Competitive equity package
  • Comprehensive health, financial, and wellbeing benefits
  • Generous vacation policy and company-wide paid days off
  • 1% of time off to support local community organizations
Things to weigh
  • The role involves transitioning from manual processes to automation, which may require significant change management.
  • The base salary range is provided, but actual salary may vary based on location and experience.
  • The position requires a deep technical understanding, which may be challenging for candidates without a strong background in marketing operations.
Job score3.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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