HHiring Reality
← Chime Financial, Inc

Senior Program Manager, AI Enablement

Chime Financial, Inc
Location
Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA
Posted
25 days ago
Department
Business Operations
What they actually want (must-haves)
  • 5+ years of experience in program or project management, preferably in a fast-paced tech environment
  • Experience taking ambiguous problems and building a program around them
  • History of driving behavior change, not just program completion
  • Hands-on experience building or automating workflows using AI tools
  • Experience owning large, distributed programs without direct authority over participants
  • Communication habits that keep stakeholders informed
Nice to have
  • Experience running ambassador, champion, or CoE programs
  • Background in enablement, L&D, or change management in a technology environment
  • Experience in an internal AI or enterprise AI adoption role
  • Hands-on experience with AI tooling (e.g., ChatGPT, Glean, Claude, Cursor, Gemini)
  • Background in product operations, business operations, or technical program management
What the job really is

As a Senior Program Manager for AI Enablement at Chime, you will own and drive cross-functional programs that integrate AI tools into workflows, ensuring that teams effectively adopt and utilize these resources. Your role involves deep analysis of workflow challenges, hands-on collaboration with teams to design AI solutions, and establishing success metrics to measure the impact of these initiatives. You will also be responsible for creating self-serve resources and leading change management efforts to foster a culture of AI fluency within the organization.

Benefits
  • Base salary starting at $138,000.00 up to $190,000.00
  • Bonus and competitive equity package
  • Backup child, elder, and pet care
  • Subsidized commuter benefits
  • Comprehensive health, financial, and wellbeing benefits
  • Generous vacation policy and company-wide paid days off
Things to weigh
  • No specific mention of remote work flexibility beyond Fridays from home for those near an office
  • The role emphasizes program ownership rather than coordination, which may require a high degree of independence
  • The position involves hands-on work with AI tools, which may require technical proficiency
  • The job description is focused on behavior change and adoption, which may involve challenges in stakeholder engagement
Job score3.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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