Tech Lead Manager, Human Agent Tooling

As a Tech Lead Manager for the Human Agent Tooling team at Chime, you'll lead a small team of engineers while remaining hands-on in writing and shipping production code. Your responsibilities will include driving technical design, mentoring team members, and collaborating with cross-functional partners to enhance the software used by support agents. The role focuses on improving the platform's reliability and performance, as well as modernizing tools to facilitate faster and safer support interactions.

• Base salary starting at $187,000 up to $259,000
• Eligible for a bonus and competitive equity package
• Comprehensive health, financial, and wellbeing benefits
• Generous vacation policy and company-wide paid days off
• 1% of time off to support local community organizations
• Annual wellness stipend for eligible expenses

• On-call rotation required, which may include responding to incidents outside regular hours
• The role involves leading multiple projects simultaneously, which may require strong time management skills