Disputes Associate

Checkr - Chile

Location

Santiago, Región Metropolitana, Chile

Posted

19 days ago

Department

Operations

What they actually want (must-haves)

1+ years of relevant professional experience
Strong communication and interpersonal skills
Attention to detail and organizational skills
Ability to work under pressure and meet deadlines
Proficiency in computer applications
Process and solution-oriented mindset

Nice to have

Prior experience in risk, fraud, compliance or trust & safety
Understanding of the judicial process and experience with penal & vehicle codes
Experience with GSuite and Zendesk or other ticketing systems

What the job really is

As a Disputes Associate at Checkr, you will be responsible for processing a high volume of dispute-related tickets, ensuring the accuracy of background reports, and communicating with candidates and law enforcement. Your role will involve reviewing applicant details, resolving disputes, identifying errors, and maintaining quality KPIs while collaborating with various stakeholders to enhance the background screening process.

Benefits

$3,000 USD per year learning and development reimbursement allowance
100% medical, dental, and vision coverage for employees and dependents
Additional vacation benefits of 5 extra days and flexibility to take time off
In-office perks such as lunch five times a week, a commuter stipend, and snacks and beverages

Things to weigh

Role involves high volume and repetitive tasks
Candidates are expected to work from the office 3+ days a week in a hybrid work environment

Job score2.6/5

Benefits2/5

Freshness4/5

Career value3/5

Role clarity4/5

Pay transparency0/5

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