HHiring Reality
← Checkr

Drug & Occupational Health Screening Investigator

Checkr
Location
Nashville, Tennessee, United States
Posted
24 days ago
Department
Operations
What they actually want (must-haves)
  • 2+ years in a customer-facing, vendor-facing, or coordination-heavy role
  • HIPAA awareness and sound judgment about what PII/PHI to share or request in a clinic conversation
  • Strong problem-solving skills and comfort operating in ambiguity where SOPs don't fully cover the situation
  • Track record of identifying patterns and escalating them, rather than just closing the case in front of you
Nice to have
  • Experience in clinic, drug and occupational health, or background-screening a plus
  • Comfortable on the phone for extended periods, persistent without becoming pushy
  • An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.
What the job really is

The Drug & Occupational Health Screening Investigator at Checkr is responsible for managing at-risk drug and occupational health screening reports. This role involves proactive communication with customers and clinics to resolve issues, coordinating candidate outreach, and identifying process gaps to improve efficiency. The investigator will work closely with various teams to ensure a smooth screening process and enhance customer experience.

Benefits
  • A fast-paced and collaborative environment
  • Learning and development allowance
  • Competitive cash and equity compensation, and opportunity for advancement
  • 100% medical, dental, and vision coverage
  • Up to $25K reimbursement for fertility, adoption, and parental planning services
  • Flexible PTO policy
Things to weigh
  • No specific mention of career advancement opportunities beyond general statements
  • Role requires in-office work 3+ days a week, which may not suit all candidates
  • Salary range is provided but is dependent on location and may vary
  • The job involves handling sensitive information, which requires a high level of discretion.
Job score3.2/5
Benefits5/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

Applying to Checkr?

See how your résumé matches this role — and tailor it from what actually gets interviews.

Calculate resume scoreGenerate resume to apply
Job Link →