HHiring Reality
← ChargePoint

Product Manager – Payments Operations & Processor Management

ChargePoint
Location
IN-Karnataka-Bangalore
Posted
14 days ago
Department
3700 - Business Transformation
What they actually want (must-haves)
  • 3-5 years of experience in product management, payments operations, or financial operations with direct ownership of payment processing workflows and dispute management
  • Deep understanding of card networks, acquirers, tokenization, fraud typologies, chargeback lifecycles, and PCI DSS compliance
  • Demonstrated expertise in multi-currency payment operations, particularly across European markets (EU/UK)
  • Advanced proficiency in Excel and data manipulation at scale for financial analysis, reconciliation, and reporting
  • Proven ability to manage payment processor and vendor relationships, including issue escalation and deadline management
  • Experience collaborating with distributed engineering teams using ticketed workflows (e.g., Jira) to define and resolve product defects
Nice to have
  • Experience with PSPs and processors used in EV charging, IoT payments, mobility, or high-volume SaaS platforms
  • Hands-on expertise parsing and reconciling processor settlement files, such as fixed-width flat files or batch reports
  • Proficiency in scripting (Python, SQL, or similar) for data extraction, transformation, and reconciliation automation
  • Familiarity with machine learning-driven fraud detection tools and chargeback representment workflows across major card networks
  • Track record of driving cost optimization or margin expansion initiatives
What the job really is

As a Product Manager for Payments Operations & Processor Management at ChargePoint, you will oversee global payment processing relationships, manage chargeback workflows, and ensure accurate settlement reconciliation. Your role involves collaborating with various departments to analyze payments performance, support fraud prevention strategies, and drive operational improvements in payment processing. This position requires a strong understanding of payment systems and the ability to influence cross-functional teams effectively.

Things to weigh
  • No salary listed
  • Role requires maintaining overlap hours with U.S. Pacific Time for coordination
  • Position involves high visibility and direct impact on revenue integrity and customer trust
Job score2.8/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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