HHiring Reality
← Chaparral Medical Group

Patient Relations Liaison

Chaparral Medical Group
Location
Ontario, California
Posted
3 days ago
Department
Clinical
What they actually want (must-haves)
  • High School Diploma or equivalent
  • Minimum of two (2) years of experience in patient relations, healthcare operations, customer service, or a related healthcare role
  • Knowledge of healthcare operations, patient rights, HIPAA regulations, and healthcare compliance requirements
  • Strong problem-solving abilities
  • Excellent verbal and written communication skills
  • Ability to handle sensitive and confidential information with professionalism and discretion
Nice to have
  • Three (3) or more years of patient relations or healthcare customer service experience
  • Experience working in a medical group, ambulatory care setting, hospital, or managed care environment
  • Knowledge of patient satisfaction metrics and patient experience improvement methodologies
  • Bilingual skills preferred
What the job really is

The Patient Relations Liaison at Chaparral Medical Group supports the Operations Manager in enhancing patient engagement, community outreach, and marketing initiatives. Daily tasks include representing the organization at events, gathering patient feedback, collaborating with clinic teams to improve access and communication, and assisting with reputation management activities. The role focuses on increasing patient satisfaction and visibility within the community.

Things to weigh
  • No specific career advancement opportunities mentioned
  • Role may involve significant community engagement which could be rewarding but also demanding
  • Hourly pay range provided is $28 — $34 USD, which may vary based on experience
Job score2.6/5
Benefits1/5
Freshness5/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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