HHiring Reality
← CASETiFY

CRM Associate

CASETiFY
Location
Kwun Tong, Hong Kong; Shenzhen
Posted
1 month ago
Department
CRM
What they actually want (must-haves)
  • Bachelor’s degree in Business Analytics, Statistics, Social Science, Marketing or related discipline
  • 2+ years experience in CRM, retention or loyalty membership program management
  • Familiar with the execution of eDM, push notifications, in-app messages and SMS for campaigns and automated journeys
  • Experience in defining user segmentation and customer lifecycle management
  • Experience in working with country and cross-functional teams
Nice to have
  • Knowledge in SQL and database data structure
  • Previous experiences with marketing automation tools such as Salesforce, Adobe, Insider, Braze or a comparable international CDP
  • Experience in managing global membership program
  • Omni channel business nature experience
What the job really is

The CRM Associate at CASETiFY will support the CRM Manager in executing strategies to enhance customer engagement and retention across various channels. Daily tasks include managing automated CRM campaigns, maintaining customer data quality, analyzing campaign performance, and collaborating with multiple teams to improve customer journeys and processes.

Things to weigh
  • No salary listed
  • Role involves collaboration with various teams, which may require strong interpersonal skills
  • Experience with specific marketing tools is preferred but not mandatory
Job score2/5
Benefits1/5
Freshness1/5
Career value4/5
Role clarity4/5
Pay transparency0/5

Applying to CASETiFY?

See how your résumé matches this role — and tailor it from what actually gets interviews.

Calculate resume scoreGenerate resume to apply
Job Link →