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← Carrot

Manager, Telemedicine Operations

Carrot
Location
Remote
Posted
1 month ago
Department
Operations
Salary
$128,000-$140,000
What they actually want (must-haves)
  • Active, unrestricted RN license
  • Bachelor's degree
  • 2+ years managing registered nurses or healthcare professionals
  • 2+ years of hands-on experience in healthcare or clinical operations
  • Hands-on experience working in and configuring an EMR/EHR
  • Direct experience in telemedicine or virtual care operations
Nice to have
  • Multi-state or compact RN license, or willingness to obtain licensure in additional states
  • Experience managing external staffing vendors or agency/contract provider networks
  • Experience in reproductive and/or hormonal health
  • Experience building or supporting quality assurance programs in a clinical setting
  • Comfort operating in a high-growth, ambiguous environment
What the job really is

The Manager of Telemedicine Operations at Carrot will oversee the daily operations of the telemedicine clinic, managing a team of registered nurses. Responsibilities include hiring, onboarding, and performance management of staff, as well as handling clinical operations within the EMR, scheduling, workflow management, and quality assurance processes. This role combines operational leadership with clinical oversight to ensure effective service delivery as the telemedicine program scales.

Benefits
  • Competitive compensation
  • Equity
  • Comprehensive benefits
  • Flexible Time Off
  • Comprehensive parental leave and family-forming benefits
  • Collaborative, inclusive, and values-driven culture
Things to weigh
  • Role involves direct management and operational responsibilities, not purely supervisory
  • High-growth environment may present challenges in process stability
  • No specific mention of technology stack used in telemedicine operations
Job score4.2/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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