Manager, Account Management

The Manager, Account Management at CarGurus will build and lead a new team focused on enhancing the customer experience for dealer partners in Canada. This role involves developing team structure, hiring talent, and driving customer success through effective account management strategies. Responsibilities include coaching team members, improving customer engagement and retention, and collaborating with cross-functional teams to optimize dealer relationships.

• Equity for all employees, both when they start and as they continue to grow with us.
• Career development and corporate giving programs.
• Employee resource groups (ERGs) and communities.
• Flexible hybrid model and robust time off policies.
• Daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more.

• No specific details on the tools or technologies used in the role.
• The role involves building a new team from the ground up, which may come with challenges.
• The position may require in-person interviews, and candidates are responsible for travel expenses.