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Follow-up Specialist

Career Team
Location
Plano, TX
Posted
12 days ago
Department
North Central Texas
Salary
$45,000-$55,000
What they actually want (must-haves)
  • Bachelor’s degree or higher or an equivalent combination of education and experience
  • Ability to establish and maintain a positive/productive virtual relationship with former job seeker customers and their employers
  • Ability to work in a variety of settings with culturally diverse customer base
  • Strong organizational skills
  • Ability to serve as a role model to customers
  • Proficient in Microsoft Office applications and Google Suite
Nice to have
  • Bilingual or Multilingual
  • Strong multitasking abilities
  • Training in Trauma Informed Care, evidence-based practice, and/or whole family services
What the job really is

As a Follow-Up Specialist at Career Team, you will provide virtual follow-up services to individuals who have previously participated in the Workforce One-Stop system. Your responsibilities will include engaging customers in job search activities, providing referrals for retention needs, documenting follow-up efforts, and ensuring compliance with program benchmarks. You will work under the Center Manager and collaborate with a diverse customer base to support their employment success.

Things to weigh
  • No specific salary range mentioned beyond $45,000-$55,000/yr
  • Role involves significant documentation and data entry tasks
  • Requires a valid driver's license, which may limit candidates without access to a vehicle
Job score3.6/5
Benefits1/5
Freshness5/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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