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Follow-up Specialist

Career Team
Location
Denton, Texas, United States
Posted
17 days ago
Department
North Central Texas
Salary
$45,000-$55,000
What they actually want (must-haves)
  • Bachelor’s degree or higher or an equivalent combination of education and experience
  • Ability to establish and maintain positive virtual relationships with former job seekers and employers
  • Ability to work with a culturally diverse customer base
  • Strong organizational skills
  • Ability to serve as a role model and motivate customers
  • Proficient in Microsoft Office applications and Google Suite
Nice to have
  • Bilingual or Multilingual
  • Strong multitasking abilities and proactive approach to tasks
  • Training in Trauma Informed Care, evidence-based practice, and/or whole family services
What the job really is

The Follow-Up Specialist at Career Team will provide professional follow-up services to individuals who have previously participated in workforce programs. This role involves engaging with former participants to ensure employment success, offering job search assistance, and documenting follow-up activities in the state’s program management system. The position requires strong communication and organizational skills to effectively support a diverse customer base and meet program benchmarks.

Things to weigh
  • No salary listed
  • Role involves significant documentation and data entry
  • Position may require outreach to non-responsive customers, which could be challenging
Job score3.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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