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Quality Assurance Specialist

Career Team
Location
Deep East
Posted
27 days ago
Department
Workforce Services
Salary
$38,000 - $40,000
What they actually want (must-haves)
  • Bachelor's degree, or an equivalent combination of education and experience
  • 2+ years of experience in quality assurance, monitoring, compliance, or case management
  • Knowledge of WIOA, TANF, and/or SNAP eligibility and documentation requirements
  • Sharp attention to detail with strong organizational, analytical, research, and critical thinking skills
  • Computer literate with strong MS Excel skills and the ability to learn specialized databases and software systems
  • Ability to work across all levels of management and staff in a dynamic team environment
Nice to have
  • Experience conducting case file reviews or audits in a workforce development setting
  • Master's or MBA degree
  • Strong computer skills in MS Excel and Google Sheets
  • Bilingual or multilingual
What the job really is

The Quality Assurance Specialist at Career Team is responsible for conducting case file reviews, monitoring data integrity, and ensuring compliance with various program requirements. This role involves identifying deficiencies, supporting corrective actions, and contributing to continuous improvement efforts. The specialist will also prepare quality assurance reports and assist in preparing for audits, all while working closely with the Quality Assurance Manager and other staff.

Benefits
  • Salary: $38,000 - $40,000 /yr
  • Competitive benefits package including healthcare, dental, and personal/vacation time
Things to weigh
  • Position requires 100% onsite work
  • Background check required for employment
  • Salary is commensurate with education and experience, which may vary widely
Job score3.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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