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Patient Services Liaison

Care Access
Location
Tyler, Texas, United States
Posted
17 days ago
Department
Site Conduct
Salary
$17.00 - $26.00
What they actually want (must-haves)
  • Bachelor’s Degree or equivalent experience
  • 2+ years of experience in patient services, clinical coordination, or a healthcare-related role
  • Strong organizational skills
  • Strong verbal and written communication skills
  • Ability to work effectively with a diverse team
  • Strong computer skills, including proficiency in MS Word and Excel
Nice to have
  • Experience in clinical trials or research setting
What the job really is

The Patient Services Liaison at Care Access is responsible for ensuring a high-quality patient experience during clinical trial visits. This role involves coordinating patient schedules, maintaining accurate records, supporting patient use of study-related applications, and collaborating closely with site staff and researchers to facilitate smooth operations. The liaison also addresses patient inquiries and concerns, fostering strong relationships to enhance patient retention and satisfaction.

Benefits
  • Paid Time Off (PTO) and Company Paid Holidays
  • 100% Employer paid medical, dental, and vision insurance plan options
  • Health Savings Account and Flexible Spending Accounts
  • Bi-weekly HSA employer contribution
  • Company paid Short-Term Disability and Long-Term Disability
  • 401(k) Retirement Plan, with Company Match
Things to weigh
  • On-site position with regional commute requirements
  • Occasional travel within the region required, with minimal overnight travel
  • No salary listed for part-time or other employment types
  • Company unable to sponsor work visas
Job score4/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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