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Patient Services Liaison

Care Access
Location
Brandon, Florida, United States
Posted
23 days ago
Department
Site Conduct
Salary
$17.00 - $26.00
What they actually want (must-haves)
  • Bachelor’s Degree or equivalent experience
  • 2+ years of experience in patient services, clinical coordination, or a healthcare-related role
  • Understanding of GDPR regulations and patient privacy standards
  • Strong organizational skills
  • Strong verbal and written communication skills
  • Ability to work effectively in a team
Nice to have
  • Experience in clinical trials or research setting
  • Familiarity with Microsoft tools (PowerPoint, Outlook)
  • Knowledge of English - communicative
What the job really is

The Patient Services Liaison acts as the main contact for patients involved in clinical trials, ensuring they have a positive experience and that visits are coordinated efficiently. Responsibilities include scheduling appointments, managing patient documentation, and supporting patients with study-related applications. The role requires collaboration with site staff and researchers to maintain smooth operations and effective communication with patients.

Benefits
  • Paid Time Off (PTO) and Company Paid Holidays
  • 100% Employer paid medical, dental, and vision insurance plan options
  • Health Savings Account and Flexible Spending Accounts
  • Bi-weekly HSA employer contribution
  • Company paid Short-Term Disability and Long-Term Disability
  • 401(k) Retirement Plan, with Company Match
Things to weigh
  • On-site position with regional commute requirements
  • Occasional planned travel within the region required, with minimal overnight travel (<10%)
  • No salary listed, but a pay range is provided ($17.00 - $26.00 USD per hour)
Job score3.8/5
Benefits3/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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