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← Canopy

Desktop Support Specialist

Canopy
Location
Draper, UT
Posted
18 days ago
Department
DevOps & Security
What they actually want (must-haves)
  • 1–3 years of experience in desktop support or IT helpdesk
  • Ability to lift 50 lbs, climb ladders safely, work in tight spaces and above ceiling cable runs
  • Excellent customer service and communication skills
  • Ability to prioritize tasks effectively
Nice to have
  • Experience with Jamf Pro
  • Experience with Apple Business Manager
  • Experience with Ubiquiti
  • Excellent communication skills and empathy for end users
What the job really is

As a Desktop Support Specialist at Canopy, you will manage onsite technology and collaborative spaces, ensuring they are functional and ready for use. Your daily tasks will include resolving support requests, leading physical infrastructure projects, managing Mac hardware, and administering Google Workspace. This role requires a mix of technical troubleshooting and hands-on projects in a fast-paced environment.

Benefits
  • Flexible Paid Time Off
  • Health Benefits including Medical, Dental, and Vision and an HSA Match
  • 401(k) with 100% match up to 3%
  • Mental Health support via Impact Suite and Employee Assistance Program
  • Paid New Parent Leave and Birthing Parent Leave
  • 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage
Things to weigh
  • Hybrid position with specific in-office days (M, W, F)
  • Fast-paced environment may not suit everyone
  • Role involves both technical and physical tasks, which may be demanding
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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