Manager, Client Support

The Client Support Manager at Campminder is responsible for leading and managing the Client Support team, ensuring high-quality service and adherence to KPIs. Daily tasks include coaching team members, managing operations such as case and phone queue management, and handling client communications regarding product issues. The role also involves collaborating with senior management to improve department procedures and participating in cross-functional projects.

• Robust medical, dental, and vision coverage options with generous employer contributions
• $500 employer HSA contribution for HSA-compatible plans
• Ability to choose where you work - remotely, in the office, or a mix
• A variety of resources to support mental health and emotional well-being
• 12 weeks of 100% paid parental leave for all new parents
• 401(k) with 4% company matching

• No specific salary listed, only a range and mention of experience-based compensation
• The role involves managing a team and requires strong leadership skills
• The company emphasizes a flexible work environment and work/life balance
• The start timeline is set for October 2026, which may indicate a long hiring process