HHiring Reality
← CADimensions, Inc.

3D Printing Field Service Technician

CADimensions, Inc.
Location
Syracuse, NY
Posted
18 days ago
Department
AMG
Salary
$50,000 to $75,000
What they actually want (must-haves)
  • Experience in a technical service, mechanical, electrical, engineering, manufacturing, or equipment-support environment
  • Strong troubleshooting and problem-solving skills
  • Strong communication and customer-service skills, both written and verbal
  • Ability to diagnose technical issues and work through problems methodically
  • Comfortable providing technical support by phone and email as well as working directly with customers onsite
  • Ability to work independently, prioritize service requests, and manage your time effectively
Nice to have
  • Experience with 3D printing or additive manufacturing equipment, including Stratasys and/or Formlabs systems
What the job really is

As a 3D Printing Field Service Technician at CADimensions, you'll provide technical support for 3D printing equipment, assisting customers via phone, email, and onsite visits. Your responsibilities will include troubleshooting issues, performing preventative maintenance, installing new systems, and training customers on equipment operation. This role involves significant customer interaction and travel, approximately 50% of the time, to ensure optimal equipment performance and customer satisfaction.

Benefits
  • Compensation: $50,000 to $75,000 annually based on experience
  • Comprehensive Benefits: Health, dental, vision, 401(k), life insurance, and more
  • Award-Winning Culture: A workplace culture that has been repeatedly recognized as a great place to work
  • Training and Development: Access to training and development opportunities to help you grow and succeed
  • Career Growth: Opportunities for advancement within a dynamic and innovative company
Things to weigh
  • Travel approximately 50% of the time to customer locations
  • Experience with 3D printing is a plus but not required, training will be provided for the right candidate
Job score4.2/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

Applying to CADimensions, Inc.?

See how your résumé matches this role — and tailor it from what actually gets interviews.