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← Cadence Health

Outbound Patient Enrollment Specialist

Cadence Health
Location
Remote
Posted
2 months ago
Department
Outbound Enrollment
Salary
$23-$24
What they actually want (must-haves)
  • 2+ years of sales or customer service experience
  • Prior experience conducting high-volume outbound or inbound calls
  • Strong communication and problem-solving skills
  • Ability to maintain strict patient confidentiality in accordance with HIPAA
  • Working knowledge of CRM platforms and comfort managing a call pipeline
  • Skilled in building strong relationships in a phone-based environment
Nice to have
  • Experience with AI tools (such as Claude and Google Gemini)
What the job really is

As an Outbound Patient Enrollment Specialist at Cadence, you will be responsible for conducting outbound outreach to patients referred by partner physicians, guiding them through the enrollment process. This role involves high-volume phone interactions where you will communicate program details, build rapport with patients, and schedule follow-up appointments while adhering to quality assurance standards.

Benefits
  • Competitive pay & equity
  • Fully remote
  • Comprehensive health coverage: Medical, dental & vision
  • Paid time off
  • 401k plan + matching
  • Paid parental leave
Things to weigh
  • High volume, phone-based role may lead to stress
  • No specific mention of career advancement opportunities
  • Compensation range provided, but actual pay may vary based on multiple factors
Job score3.4/5
Benefits4/5
Freshness1/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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