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Supervisor de Operaciones - Aeropuerto de Santiago - Cabify

Cabify
Location
Santiago de Chile
Posted
24 days ago
Department
Customer Experience & Operations
What they actually want (must-haves)
  • 3 to 6 years of experience leading operational teams on-site in shift patterns
  • Ability to engage directly with the team and resolve issues in real-time
  • Comfort with ambiguity and constant change in an airport environment
  • Availability to work 4x3 shifts, including weekends and holidays
  • Experience in cash handling and reconciliations
Nice to have
  • Knowledge in fleet management, logistics, or operational planning
What the job really is

The Supervisor de Operaciones at Cabify is responsible for leading daily operations at the Santiago airport, ensuring efficient and high-quality service for passengers. This role involves being physically present on-site to support the team, resolve real-time issues, and maintain service standards. The supervisor will also train and evaluate staff, coordinate transportation activities, manage customer inquiries, and ensure compliance with safety and quality regulations.

Benefits
  • Transportation card for the bus to the airport
  • Continuous professional training and development
Things to weigh
  • The role requires being physically present at the airport, not a remote or desk job
  • High-pressure environment with a need for quick decision-making
  • Shift work may include weekends and holidays
Job score2.8/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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