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← C6 Bank

Operador de Atendimento | Atendimento VIP

C6 Bank
Location
São Paulo, Brazil
Posted
21 days ago
Department
INVESTIMENTOS
What they actually want (must-haves)
  • Possuir CPA-10 (desejável)
  • Bacharel em andamento ou concluído nas áreas de administração, contabilidade, direito ou áreas correlatas (exceto área da saúde)
  • Experiência prévia em atendimento ao cliente
  • Interesse em desempenhar atividades relacionadas à área comercial
What the job really is

The Operador de Atendimento in the VIP Atendimento area is responsible for providing first-level support to high-income clients through various communication channels including chat, email, voice, and WhatsApp. The role involves offering products based on client profiles, directing clients to second-level support when necessary, contributing to process improvements, and addressing operational issues affecting clients.

Benefits
  • Vale-Refeição
  • Vale-Alimentação
  • Plano de saúde e odontológico
  • Auxílio-Creche
  • Seguro de Vida
  • WellHub | Totalpass
Things to weigh
  • Atendimento 24X7 with a 6h20 work shift and alternating days off may require flexibility in scheduling.
  • The role involves a high level of client interaction which may be demanding.
  • No specific mention of career advancement opportunities or training programs.
  • The CPA-10 certification is desirable but not mandatory, which may impact candidate competitiveness.
Job score3.2/5
Benefits5/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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