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Operations Manager, Forward Deployed Engineering

C3 AI
Location
Redwood City, California, United States
Posted
18 days ago
Department
Forward Deployed Engineering
What they actually want (must-haves)
  • 5+ years in an operations, business operations, or technical program management role within a professional services, consulting, or forward-deployed engineering organization
  • Bachelor's degree in Business, Finance, or related field of study
  • Demonstrated ability to write production-quality code (Python and/or JavaScript)
  • Direct experience building or configuring AI agents or LLM-based tools
  • Fluency with core ops mechanics: staffing models, utilization tracking, forecasting, and margin analysis
  • Experience owning a dashboard, reporting tool, or internal application from build through maintenance
Nice to have
  • Experience in a forward-deployed engineering, solutions engineering, or implementation consulting environment
  • Familiarity with services-industry benchmarking
  • Experience with enterprise SaaS platforms, low-code tooling, or workflow automation platforms
  • Background in change management or org design work
What the job really is

The Operations Manager for Forward Deployed Engineering at C3 AI will oversee the operational aspects of the professional services organization, focusing on staffing, forecasting, and delivery management. This hybrid role involves both operational management and hands-on technical work, including building and maintaining AI agents and internal applications to streamline delivery processes. The position requires collaboration with various teams to ensure effective resource allocation and operational efficiency.

Benefits
  • excellent benefits
  • competitive compensation package
  • generous equity plan
Things to weigh
  • no salary listed beyond the California base pay range
  • hybrid role may require balancing operational and technical responsibilities
  • internal-facing role may limit client interaction experience
Job score2.8/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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