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← Businessolver

Senior Director Client Services (Remote)

Businessolver
Location
Remote - United States
Posted
24 days ago
Department
Client Services
What they actually want (must-haves)
  • 12+ years of progressive leadership experience in Benefits Administration, HR Technology, Customer Success, Healthcare, or a related industry
  • Proven success driving organizational performance, client outcomes, and strategic business initiatives
  • Strong business acumen, executive presence, and strategic planning capabilities
  • Experience leading organizational change, transformation, and continuous improvement efforts
  • Ability to influence executive stakeholders and build strong cross-functional partnerships
  • Deep understanding of organizational effectiveness, workforce planning, talent strategy, and client experience management
Nice to have
  • Experience with Technology, Health & Welfare Benefits, Human Resources, Benefits Administration, or Healthcare strongly preferred
  • Ability to travel up to 15%
What the job really is

The Senior Director of Client Services at Businessolver is responsible for advancing the company's Client Services strategy and enhancing client satisfaction. This role involves overseeing strategic client relationships, driving organizational performance, and leading initiatives for business transformation and continuous improvement. The director will collaborate with executive leadership and HR to align workforce strategies and improve client outcomes while fostering a culture of accountability and innovation.

Benefits
  • Quarterly bonus incentive plan
  • Comprehensive benefits package
Things to weigh
  • No specific salary mentioned beyond the range of 110K to 172K
  • The role requires significant experience and leadership capabilities, which may limit opportunities for less experienced candidates
  • The position is remote, which may appeal to candidates seeking flexibility but could also mean less in-person collaboration
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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