Customer Success Manager, Commercial Named

As a Customer Success Manager at BuildOps, you will manage a portfolio of commercial customers, ensuring they maximize the value from the software platform. Your role involves building relationships, educating customers on the product, identifying risks, and collaborating with various teams to enhance customer experience and drive account growth.

• Generous equity grant
• A comprehensive benefits package
• Flexible PTO and hybrid work schedules
• One-time work-from-home allowance
• Hubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days
• Company events and team-building activities, both in-person and virtual

• No salary listed for positions outside of Los Angeles
• The role involves managing a portfolio of accounts which may require balancing competing demands
• Experience in a fast-paced startup environment is essential, which may not suit everyone